Security & GDPR
Your business data, kept safe
Your record of jobs, units and customers is your asset. Here's how we protect it, no fluff.
How we protect your data
Security, in concrete terms
The measures that underpin the protection of your work records.
Encrypted connections
All traffic runs over HTTPS/TLS: your data is protected in transit between your browser and Toitrack.
Data in Europe
The infrastructure is hosted in European data centers: your data stays within the European Union.
Backups with restore testing
Automated, encrypted backups, kept in multiple copies, with periodic restore checks.
Role-based access
Secure authentication and role-based permissions: everyone on your team sees and does only what their role allows.
Designed with GDPR in mind
We process data with the GDPR in mind, collecting only what is needed to run the service.
Your data stays yours
Your work data is yours: no hidden use, no reselling to third parties.
GDPR
Transparency about your data
We collect only the data the service needs and process it lawfully and transparently.
As the data controller for your business, you decide what to enter into Toitrack. We safeguard it and put it to work for your business, without using it for any other purpose.
Export your data, instantly
Access and portability are self-service: from your profile, under "Privacy and personal data", you can download a full copy in JSON format on your own, no need to write to us.
Request erasure
The erasure request also starts from the same profile section. It is not an instant deletion: the request is logged and taken in charge by our team, who handle the account anonymization.
For data rectification or any other request about your rights, you can write to us at amministrazione@toitrack.com. Full details on data processing are in our Privacy Policy.
Do you have specific security or compliance needs for your company? Talk to us during the demo: we'll explain in detail how your data is handled.
End of trial and closure
What happens to your data if you stop
No surprises: here is what happens to the account when the trial ends or a payment fails.
At the end of the trial
After the free trial expires there is a 3-day grace period. Then the account becomes read-only: you can sign in, view and export your data, but not add new data.
Cancellation or failed payment
You can cancel any time from the app: the subscription stays active until the end of the paid period, then the account is no longer accessible. If a payment fails the account may be suspended until the situation is resolved.
Export before closure
Before your subscription ends, export your company data, such as invoices and registers, from the app sections; from your profile you can download your personal data in JSON format. For retention times after termination, contact us.
Questions about the security of your data?
Request a demo: we'll show you Toitrack and answer every question about how we handle and protect your information.
14-day free trial
For a tailored proposal write to us:info@toitrack.comWhatsApp +39 378 443 5327